Who we are.

Professional, Friendly and Purposeful Plan Managers

About Us

We originally commenced operation in 2018 as Arabon Care, part of the Arabon Group which began over 30 years ago providing accounting and business advisory services.  A need to distinguish the two brands has arisen over time, driving the name change to Acacia Plan Management.

The Acacia, commonly known as the wattles or Acacias, is native to Africa and Australia – the golden wattle (Acacia Pycnantha) is on the Commonwealth of Australia coat of arms and inspired the design of the Order of Australia medal.  The word Acacia and the Acacia tree represent many different symbolisms and meanings. Some of these include safety, diligence, renewal, devotion and protection. It has various meanings depending on what you see in the tree and its importance to your life.


Our Purpose is:

To deliver a professional and friendly service that makes it easy to exercise choice and control in a safe environment.

Our Vision is:

To set the standard of how plan management should be administered to allow clients to meet their NDIS needs.

Our Team are:

A group of passionate individuals with over five combined decades of experience in accounting, bookkeeping, social work, mental health and most recently, working with the NDIS and their systems and processes.

Robert McDowall CPA – Director

Robert is one of the managing directors of the Arabon group of companies, which include a boutique accounting and business advisory firm, an SMSF administration provider, an audit & assurance firm and Acacia Plan Management.  With a background in accounting, taxation and business systems, Robert has extensive UK and Australian experience working with SMEs, small public companies and NFP organisations.  He is a member of CPA Australia and the Australian Institute of Company Directors.  Outside of his work life he coaches high school rowing and spends time raising his young family.

Ann O’Keeffe – Plan Manager

Ann has worked with our parent company, Arabon, for over 20 years in various roles. Ann is passionate about helping people and prides herself in always going above and beyond.

Nina Nguyen – Plan Manager

Nina has worked for our parent company Arabon since 2016, initially as an accountant and moved across to support the launch of Arabon Care in 2018.  Nina brings her friendly and knowledgeable manner to the team and enjoys making a difference in people’s lives.

Christy Hui - Plan Manager

Christy came to us after spending some time as an intern at Arabon Accountants.  She is our newest Plan Manager bringing previous experience working in risk assurance.  Christy is very careful and thorough with all her work.

Elke Hughes – Senior Administrator

Elke has been with us since launch and works in an administration role supporting the team to perform efficiently.  Elke has a long history in the healthcare industry and was a registered nurse.

At Acacia Plan Management we are proud to:


Be independent & unbiased


Give you choice & control


Offer expert, responsive & personal service


Supply easy & accessible reports


Deliver fast payment turnaround times


Offer our services Australia-wide

* NDIS is rolling out in WA

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What our clients say.