Being new to the complexities of the NDIS, it was recommended I call Acacia Plan Management. From the first day I spoke with Ann, I knew I had made the right choice. Ann immediately put me at ease and was very calm and patient with me as I asked a gazillion "silly" questions. Ann not only explained all the procedures and processes of her role as a Plan Manager, she also took the time to explain things in a way that I could understand. No problem is too hard and she will always try to find a solution that will benefit me and my situation. I recommend Ann and the whole team at Acacia Plan Management to everyone who asks. Their approach is very caring and they help as much as they can, often going beyond. They are quick to respond to emails and very efficient in their processing of accounts. This has been the best decision I've made so far.

“I would recommend Acacia Plan Management to any other parents who want the best for their sons and daughters. Their help has been invaluable.”

At the outset, navigating the financial side of the NDIS seemed quite daunting. Fortunately, the friendly and efficient staff at Acacia Plan Management have enabled me, with my son, to manage his NDIS plans so that he has effective and ongoing support for his specific needs. They take a personal interest in my son and his support workers, ensure we are advised of any variations in payments, make themselves available to discuss the implementation of his plan and provide us with accessible information about our monthly expenditure. We are now confidently embarking on our third NDIS plan knowing that the financial responsibility for its implementation is in very capable hands.

As a service provider it is essential to connect with fast, professional and knowledgeable plan managers. Acacia Plan Management are second-to-none.

The staff at Acacia Plan Management have great customer service. They are well updated with NDIS information and always willing to assist. Their communication with others is great. In support, I always recommend Acacia Plan Management’s name to my clients. I have in the past and will continue into the future.