NDIS Price Guide updates 2021

Acacia Plan Management NDIS Price Guide updates 2021

The annual NDIS Price Guide updates 2021 were released on 1 July.  While there were no major updates this year, the NDIS have changed the name of the document from the Price Guide to NDIS Price Arrangements and Price Limits, however, to keep it simple, we will continue to refer to it as the Price […]

Accessing your NDIS myplace portal for the first time

Acacia Plan Management accessing NDIS myplace portal

Accessing your NDIS myplace portal for the first time can be overwhelming. Here is a quick guide on how to access and navigate the portal, where to seek support and some helpful tips and tricks. What is myplace? The NDIS participant portal is called myplace. It is a secure website portal on the Australian Government’s […]

How to switch to Plan Management

Acacia Plan Management switch to plan management

There are 3 ways you can manage your NDIS funding – agency-managed, plan-managed and self-managed. Agency-managed means your funds are managed by the NDIA and you can only access registered providers who can claim directly from the NDIS. Self-managed means you are responsible for all administration and claims yourself.  Making the switch to a plan […]

A step-by-step guide to download your NDIS plan

Acacia Plan Management guide to download your NDIS plan

When you get a new a NDIS plan, your plan manager will ask for a copy to help you understand its contents.  Other providers may ask for a copy of your goals to ensure their services help you to achieve these.  A paper copy of a plan can take up to 6 weeks to arrive […]

Real-life Superheroes: Support for our carer community

Acacia Plan Management support for carer community

In Australia, almost 2.65 million Australians care for someone with a disability, a medical condition, mental illness or frailty due to age, therefore support for our carer community is vital. At Acacia Plan Management, we know that caring for someone with a disability can take a toll on the emotional and physical health of a […]

Step-by-step process of the all-new independent assessments

Acacia Plan Management NDIS Independent Assessment Process

If you read our latest blog, you are probably aware that in mid-2021 the Australian Government will be rolling out key changes to the current NDIS Assessment by introducing independent assessments for all NDIS participants aged 7 and over. The new independent assessments process will capture the key information needed to create your new NDIS […]

Everything you need to know about the new NDIS Independent Assessments

Acacia Plan Management ndis independent assessment

As you may be aware, there are big changes on the horizon for the NDIS assessment. The key changes to the current NDIS Assessments will begin to roll out in mid 2021 by introducing new independent assessments for all NDIS participants aged 7 and over. Whilst the Australian Government have received a lot of backlash […]

NDIS quotable support items and claiming updates

Acacia Plan Management quotable support items

When the Price Guide 2020-21 was released, the NDIA included additional detail about NDIS quotable support items, such as preparation and delivery of meals. The clarification was added to address the practice of flexible core funds being used to pay for quotable support items that have not been approved as reasonable and necessary. Providers should […]

The importance of having a service agreement

Acacia Plan Management service agreement

While having a one isn’t obligatory, it is important to have a service agreement with your providers. Why, you ask?   The written agreement will clearly outline what each party agrees to, it sets out expectations, how services will be delivered and at what cost.  It helps to remove any grey areas and if any difficulties […]

What does reasonable and necessary supports really mean?

Acacia Plan Management reasonable and necessary supports

The more time you spend getting to know the ins and outs of the NDIS and your funding, the more times you’re likely to come across the phrase ‘reasonable and necessary’.  What does this mean and how does it affect your NDIS funding and supports? In simple terms, reasonable is defined as something fair and necessary is something […]

Will my plan cover gardening, cleaning and handyman services?

Acacia Plan Management services covered NDIS

Whether the NDIS will cover the cost of cleaning depends on your individual circumstances. Does your disability prevent you from carrying out these duties yourself? If gardening, cleaning and handyman maintenance assistance enables you to live an ordinary life, NDIS may deem it reasonable and necessary to fund these household activities. Note that the NDIS […]

How to have Plan Management included in your NDIS plan


If you have chosen to have your funds plan managed, all you need to do is ask for it during your meeting or at any point during your plan. Every NDIS participant has the right to have Plan Management services included in their plan.  The NDIS Act states that the “NDIA must give effect to a participant’s […]

How to appeal a decision made by the NDIA


Do you feel dissatisfied or unhappy with a decision made for you by the NDIA?  If this happens to you, you are able to request an internal review.  If you have been directly affected by the decision, you have the right to request an appeal if it appears in the NDIS legislation’s list of ‘reviewable […]

Kris’ Story


Kris has newfound confidence and independence, embracing change and growing his social network. Kris Meyers is a 17-year-old who loves fishing and cooking meals for his family. Kris has Autism, Attention Deficit and Hyperactivity Disorder (ADHD) and severe anxiety. After experiencing bullying at school, Kris’ mum Frances turned to online homeschooling which, despite improvements in […]

David’s Story


David Paping is a 56-year-old travel addict.  David has an intellectual disability and has spent most of his adult life living in a hostel in Wacol with little opportunity to participate in society and enjoy what life had to offer.  David’s mother felt she couldn’t confidently navigate the services available to David under the NDIS, […]